Health and Human Services
Department Information
Normal Business Hours: M-F, 8:00 am - 4:30 pm (excluding holidays)
514 Riverview Ave., Waukesha, WI 53188
The Department of Health and Human Services is at the forefront of cultivating a connected, resilient community where everyone can thrive. Guided by our mission, we enhance quality of life while ensuring that critical needs are met. We serve diverse groups including children, youth, families, veterans, seniors, and individuals facing mental health or substance use challenges. By leveraging individual and partner strengths, honoring diverse cultures, fostering transparency, and encouraging innovation, we provide high-quality services that empower self-determined choices and foster meaningful change.
MISSION
We enhance quality of life while assuring critical needs are met
VISION
A connected, resilient community where everyone thrives
VALUES
One Team Unified in Purpose
We show up as one team, connected by a shared commitment to safety, service, and delivering our best for the people of Waukesha County every time they need us.
Unwavering Perseverance
We never give up, especially when the work is difficult, and we continue to respond with creativity, compassion, and commitment to help people achieve meaningful outcomes.
Intentionally Transformational
We are purposeful in improving programs, strengthening services, and transforming lives through the everyday care, support, and dedication we provide to our community.
Contact Us
Department of Health and Human Services
514 Riverview Avenue
Waukesha, WI 53188
Phone: 262-548-7212
Fax: 262-548-7379
Toll Free: 1-800-540-3620
TTY: 711
Elizabeth Aldred, Department Director
Lisa Roberts, Deputy Director
Email: hhs@waukeshacounty.gov
Media Relations: Nicole Kelly, HHS PIO
Email: Nicole Kelly
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